Privacy Statement

Toy Street are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data that is collected from you, or provided to us, will be processed. Please read the following carefully in order to understand our practices regarding treatment of personal data.

For the purpose of the Data Protection Act 1998 (“The Act”), the data controller is Toy Street Limited of:

Toy Street Limited,
Bowthorpe Shopping Centre,

We may collect and process the following data from you:

Information provided upon filling in forms on our site (“our site”) or any paper forms available at other locations or responding to promotions. This includes information provided at the time of registering for use of our site, posting material or requesting further service.

Details of transactions carried out on our site.

Records of your visits to our site and resources that you access.

If you CONTACT US, we may keep a record of said correspondence. We may also ask customers to complete surveys or participate in market research projects, though you do not need to respond to them. All phone calls are also recorded for training and monitoring purposes.

We may collect information about the computer you are using, including where available the IP address, operating system and browser type, for system administration and reporting of aggregate information to advertisers. This is statistical data about our users’ browsing actions and patterns.

For the same reason, we may obtain information about your general internet usage through the use of a cookie file which is stored on your computer’s hard drive. Cookies contain information transferred onto your computer’s hard drive. They help us to improve our site and deliver a better and more personalised service. This enables estimation of our audience size and usage patterns, storage of information about your preferences for site customisation, speeding up of searches, and recognition of when you return to our site.

You may refuse to accept cookies by activating the appropriate setting on your browser. Unless you have adjusted your browser setting accordingly, our system will issue cookies upon logging into our site. If you choose to refuse cookies, you may be unable to access certain parts of our site.

All information you provide is stored on secure servers. All payment transactions will be encrypted with the use of SSL technology. Where a password has been given or chosen to provide access to certain parts of our site, you are responsible for keeping this confidential. Unfortunately, information transmission over the internet is not completely secure. Although we do our best to protect all personal data, we cannot guarantee the security of data transmitted to our site: any transmission takes place at your own risk. Once information is received, strict procedures and security features will be utilised to prevent unauthorised access.

Information held about you is used in the following ways:

  • To ensure content from our site is presented in the most effective manner for you and your device.
  • To provide you with information, products or services that you may request from us, or which we feel may interest you, where you have consented to be contacted for these.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you of changes to our service.
  • To undertake market research.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, or have otherwise opted to receive such information we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

Any problems with the items listed above please write to:

Toy Street Limited,
Bowthorpe Shopping Centre,