FAQs - Products & Stock

Our games will always come in English as the primary language, in the event that we supply a non-English language game, this will be explicitly stated in the title or product description. Please note, certain games will come with multi-language instructions.

In most cases, we hold good stock of all products available to us, however, in the event that we are out of stock of a particular item, be assured that we will be working to re-stock that line as soon as this is available again! In this case we recommend signing up to the stock notification alerts, which can be done on the products page, so we can let you know via email as soon as an item is back in stock.

By purchasing an assorted product, you will receive one item at random from the selection available. For example, an assorted product may have six different variations of the same product, the customer will receive one of these variations.

No, unfortunately, we cannot accept requests for specific products from an assortment. This is due to the way our suppliers send us the products meaning it is out of our hands how much of each product we receive. However, when ordering multiples of the same assorted item, our warehouse team will do everything they can to ensure that we do not send out duplicates.

Any download games, subscriptions or add-ons for Playstation Plus, Nintendo Online, Xbox LIVE or PC at Toy Street are for use in the United Kingdom. It’s possible they will work in your own region, but unfortunately, we cannot guarantee this at the point of order.